Our Services
What we offer
Virtual Business Process Services
- Mortgage Banking Services
- Car Finance Process Services
- Commercial Loans Process Services
- Financial Process Services
- Insurance Process Services
- Private Equity Fund Management Services
- Hedge Fund Management Services
- Investment Banking Support Services
- Software Development Services
- Account Maintenance
- Payment Processing
- Technical queries
- Fraud prevention
- Tele-sales
- Collections of Outstanding bills
Back Office Process Management Consulting
Arkedia Solutions tremendous experience in servicing back operation functions across more than 30 queue’s for its Fortune 500 clients. Given our location and time zone advantage, Arkedia Solutions agents are skilled and adept in ensuring turnaround times of less than 12 hours are met at accuracy levels of 99.9% across several functions. Be it simple email or chat support across global platforms or high end credit bureau dispute verification queues, we cater to our clients across all lines of back office operations.
Back-office Operations help your organization derive substantial business benefits:
- Effective and efficient operations and superior ability to handle huge transaction volumes
- Incomparable service values and observance to stringent regulatory procedures
- Enhanced turnaround time through our 24x7 operations, enabling you to meet critical commitments and deliverables
- Decrease in costs and dispensation cycle time, with consistent and streamlined processes
- Perceptive insights for better decision-making via real-time MIS/reporting
- Extremely high level of conformance to data security standards
What We Do
We provide end-to-end back-office process support, handling a variety of administrative, operational, and regulatory tasks. This includes data entry, documentation management, transaction processing, reporting, and compliance checks, allowing clients’ team to focus on high-value activities.
We provide regular financial reporting and analysis to give a comprehensive view of business performance. Our experts generate detailed reports that help you track financial outcomes, identify trends, and make data-driven decisions.
We can integrate the latest financial technologies into your operations to automate routine tasks and improve process efficiency. Our solutions would include automating transaction processing, digital account management, and workflow automation to enhance your operational speed and accuracy.
What We Have Here for You
With quality and accuracy scores being of prime importance, Corridor Outsourcing agents ensure they exceed on these requirements while maintaining high levels of accounts worked per hour through our methods of operational excellence. Increased effectiveness of delivery coupled with high efficiencies assist our clients reduce their costs by nearly 50% compared to in-house centers.
Our dedicated back office resources consistently look at methodologies of improving delivery through our continuous improvement programs thereby creating a one stop shop for all voice as well as non-voice requirements for any customer.